Program Overview

Background | Process | Focus Areas | Finalist | Feedback Document | On-Site Review | Winner Selection | Award Honors

Applicant Feedback Document

  Typical Metrics Presented .................  
Work Processes
Planned Work
Schedule Compliance
Overtime
Emergency Hours
Work Order Coverage
PDM Hours
Organization
Crew Size
Number of Crafts
Planner Staffing
Turnover
Support Staffing
Mechanic Staffing
Materials Management
Inventory Investment
Purchase Cycle Time
Inventory Turnover
Investment/Mechanic
Storeroom Staffing
Investment/Storekeeper
  Observations by Board Members
Summary of observations made during the Board's review of the application.
  Winners Feedback
Winners receive additional feedback from the On-Site Examiners.

Capacity Assurance for Operational Excellence